“Happiness gets trashed. It’s considered too pink and fluffy for the workplace,” Alex Linley, founder of the Centre for Applied Positive Psychology (CAPP) in Coventry, England, told attendees at the 2008 World Federation of Personnel Management Associations World Congress here April 15. Linley, a psychologist and management consultant, founded the nonprofit CAPP to help companies find the happy, positive sides of employees in order to attract, retain and develop them.
“Neurological research shows that when people are happy, they learn things better, are more receptive to [manager direction] and are more engaged,” Linley said.
A positive, or “strengths-based,” organization seeks to buoy what is right in people rather than correct what is wrong. It’s an ingredient that is missing in the workplace, Linley said, noting that only 17 percent of U.S. workers use their strengths at work, according to Gallup Poll research that was first compiled in Marcus Buckingham’s bestselling book, First, Break All the Rules (Simon & Schuster, 1999.)
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